Telephone Consultations
These are for patients who do not feel they need a face-to-face consultation with a doctor or practice nurse. Ask the receptionist and they will give you a time that the doctor will ring you and will take a telephone number (preferably, but not necessarily, a landline number) on which you can be reached at that time.
Telephone Advice
If you need advice from one of the doctors, please ask the receptionist who will take your name, contact telephone number (preferably, but not necessarily, a land line number) and will ask you briefly what you need to discuss. The doctor will then ring you back when it is convenient.